April 14th, 2021

CHALLENGE:

Expedite a Full Truckload of Hotel supplies before Spring Break activities.

Shipment information:

ORIGIN
Fontana, CA 92237

DESTINATION
Las Vegas, NV 89118

CHARACTERISTICS
11 Oversized Pallets @ 3828 Lbs. – Full truck load

DETAILS
ALG Worldwide was contacted by one of the Largest Hospitality companies in the United States, they had hotel supplies that needed to be delivered. The Hospitality company had contracted the order with their usual carrier for this type of shipment, but because of the capacity issues on the West Coast the contracted carrier never picked-up the shipment. The Hospitality company reached into their vast contacts of Brokers and Carriers and they were unable to find a truck to pick-up and delivery the supplies. These supplies needed to be in place for anticipated increase of guests for the start of Easter weekend and beginning of Spring Break. In a panic and after exhausting their options the Hospitality company turned to the Expert Problem Solvers at ALG Worldwide. Within 90 minutes ALG Worldwides Expert Problem Solvers had a truck enroute to the pick-up location. The driver picked-up the equipment and drove the 218 miles and was waiting at the dock for the Hotel receiving department to open at 0800. The equipment was put into place before guests began to check in, avoiding cancelling any of the guest arrivals.

Challenge Met.